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I ordered spare parts for a gas fire. A problem arose with part of the order, but this was dealt with by the company and I will happily do business with them again. Thank you....
...David Jackson
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very good service. kept informed on progress of order and obtained ampm time of delivery from courier when requested. well done....
...david j copeland
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Thank you for the opportunity to comment on my order.
The people I have dealt with and the actual products are fine but the overall service I have received is the most chaotic of any internet order I have ever made!
To cut a long story short, a large number of e mails led to my order being delivered on 3rd September - or so I thought!
2 of the 3 items were actually delivered with no mention of the third.
After more e mails, delivery was arranged for pm today 7th September. Just to add insult to injury, The missing item was delivered at 11:20am and it was only by chance I arrived as the van was about to leave.
To sum up, my straightforward order took a stack of e mails, a lot of time arranging various people to wait in to receive it and eventually a bit of luck to complete it!
Overa...
...David Morris
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Thank you recieved great service ...
...Chiranjeev Ahluwalia
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Thanks Sophie
Brilliant service. I will use your company again. ...
... J E Hubbard
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Amazingly quick service and good prices!...
...Brian Buxton - Leading Light
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Excellent service and communication. Product as described and arrived swiftly. 5 * service would throughly recommend!...
...Tracey Eve
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Very fast delivery, All parts delivered as per order.
Thanks for your help...
...Paul Stephenson
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A good price and speedy delivery through my letterbox. Frequent email updates kept me in the picture whilst my order was processed. I am pleased with the service and will use again....
...John Main
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Customer services excellent and product great - would use again....
...Mrs Suzy Francis
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