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Took 3 weeks to deliver. To be fair, communications were good, but for an online seller claiming that items were in stock and delivery in 2-3 days, the overall service was pretty poor. Under the circumstances, i would have expected more of an apology or discount off next order - otherwise i might as well go to my local plumbing centre next time....
...Mr Christopher R Henry
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Was surprised by the lead time on our order of Twyfords bathroom furniture and sanitary ware but think this is down to Twyfords rather than MyTub. The order processing was very smooth and we preferred to receive the whole order in one delivery and on the date predicted. Delivery was on time and courteous. We especially appreciated the help of the support team to help process a return and credit of a faulty shower tray. Steve really adopted a personal touch to argue our case with Twyford and the refund was effected with minimal effort from us....
...Peter Morris
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Everything fine with the part but I was disappointed with the slow delivery.19 May until 1 June....
...robin drummond
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RECEIVED PACKAGE PROPTLY IN GOOD CONDITION THANKS...
...Mark Gough
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Good communication and delivered replacement part fast - Thanks
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...Alan
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really fast service, quick delivery and informative website. Was able to find out what loo seat I need from the 100s available, which would not have been possible without your guidance. Thanks!...
...Rebecca Keane
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Excellent service/price, kept us informed of progress of order, goods received at 7.10am on the given date. Would certainly consider using the company again when the need arises.
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...Shirley Keen
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Absolutely fantastic service at the best price ! ...
...Donna meade
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Product was exactly as described and dispatched speedily...
...Tessa Yates
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Slight confusion as to which day my order was being delivered, but it arrived very quickly and we are very pleased with the bath at a very reasonable price...
...Josephine Phillips
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