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Clear and easy to use site. Updates to orderestimated delivery date kept me informed of the progress of my order. Very happy with the service given....
...Anthony Kendrick
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I'm happy to give you feedback as requested, here goes...
Order process - spot on, very helpful lady at the 'my tub' end made the initial purchase very simple
Order delivery - complete disaster, I rang 'my tub' to enquire after the delivery as the confirmed delivery date had been missed. Jeanette was surprosed to hear this as you had confirmation of signed delivery.
I followed through with a call to the Kettering Plumb centre who also said it had been delivered - all very good but it had been delivered to the wrong address !
The plumb centre driver had delivered the item to Kettering hospital , obtained a signature and closed the job down. If I had not placed an enquiry call the whole thing would have been left as a complete purchase/delivery
The chaps at the plumb cent...
...Andrew Henderson
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excellent service!! like the way you kept me continuously informed all the way ...
...ANDREW JONES
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Yes, thank you, received Monday 11th as advised by you, well packaged appears OK . have not put into use yet as its for my brother. hoping it fits his fire. thanks. roger...
...ROGER JAMES STARMORE
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The service is slow! When I order something on the internet postage is normaly under 3 days, but your orders take at least 2 weeks.
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Dear Mr Leeming
Regrettably the items you ordered where not stocked and there seems to have been a delay from the manufacture to us.
Sorry for any inconvenience
Regards
MyTub...
...Mr T M J Leeming
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Order came on time, just what I wanted, and got me out of a mess. So thanks....
...Philip Dady
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Hello there
Well, what can I say........
Great service from you guys, delivery date communicated and met. Product arrived safely and when stated.
What more can you ask for, thank you!...
...Mark Hawkins
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Generaly good service but disappointed with delivery promise should have been Friday, then Monday, finally arrived TUESDAY PM
Usually better, Christine is very helpful....
...WENSLEY CONTRACTS LTD
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Competitive price and very prompt delivery.
Very pleased with the whole deal...
...Roy Broomfield
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As described, although not sure how I ordered 2, only needed 1.
Postage very costly too!
Edd...
...Brompton Plumbing
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