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Despite the problems with my order i have to say the customer service i recieved was excellent, keeping me informed every step of the way, would use you again, thanks...
...Zoe Metcalfe
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Excellent service throughout. Pleasant and helpful staff from initial contact to delivery driver. Particularly impressed by the regular delivery progress reports and the rapid delivery its-self.
One comment you may wish to consider - the delivery note from "Wolseley required a signature confirming that goods were received in Good Condition. This is unrealistic . It would be more reasonable to either delete this statement or give an alternative stating "Goods not Checked at time of Delivery"....
...Peter Sivyer
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Considerable delay in delivery due to discontinued status of goods ordered.
Good feedback on order status
Quick response to VAT removal request
Would use service again...
...Ray Le Goubin
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excellent delivery time, very well packed and great communication, thankyou....
...Peter Towlson
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Mytub communications were excellent. I have found in the past a good company is one that when there is a problem with goods or service they deal with it ASAP rather than making numerous excuses. I did have a problem with the order, which was no fault of Mytub, my emails were answered very quickly and politely. The problem I had was resolved and I was kept up to date all the way until I received my goods. Well done Mytub....
...Martyn Pavier
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Very happy with service...
...Stephen Spence
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Just fitted items and work great - mytub cheapest on web that i could find thanks....
...Neil Morris
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Excellent service, great communication, would definitely use your company again...
...michael cooney
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Easy to find and order parts arrived on time but info on status of order could be improved.
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Hello David
We are sorry but the office had been closed over the Christmas period which would reflect why there had been none of our usual communication.
Regards
MyTub...
...David Galbraith
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Thank you for promptly getting my order to me over the Xmas period.
will be using your company again....
...Brian Hook
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more reviews... |
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