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Excellent and reliable service.... ...Edinburgh Marriott Hotel
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Excellent service throughout with good communication re delivery. Correct product delivered promptly within two days of order. ... ...David Standing
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Cusomter service is great. I ordered a part needing it to be shipped to the US and the customer service team quickly got the part to me and kept me inofmed of my order throughout the process. Unfortunately, through no fault of the MYTub team, the part did not fit. For those ordering parts from the US verify the OD verses the ID of the fittings. I ordered a 50mm push fitting coupling and got exactly what I ordered. The coupling is apparently measured by the OD and I needed a push fit coupling to fit a 2" 50mm ABS pipe. In the US that would be 2" 50mm ID and about 54mm OD. Lesson learned.... ...Tracy Reinmiller
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Many thanks for your help dealing with this order. We had some difficulties and had to refund hinges and order a new seat but the help from your team was fantastic. Would happily recommend myTub to anyone.
Thanks again
Rick... ...Richard Kite
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Although there was a delay in receiving the product as it was not in stock i was regularly updated on the position and could not have asked for better service.... ...Charles Polkey
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I was very pleased with the friendly and helpful response from your team when I needed to check precise delivery time. A very personal service! This was a welcome surprise as I chose to buy from you on price and I didnt expect to get such great service too. Thanks!... ...Penny Walker
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Competitive pricing, free and timely delivery.Fuss free.... ...Patrick Howley
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Thank you very much for an pleasant easy transaction, i was kept informed of the process all the time. would use again and recommend... ...The Old Bungalow Guest house
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Excellent response.Your returns policy however is not so good! I am still awaiting a response to return my firstwrong sized item despite 3 phone calls and promises of action. ... ...roger norman
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Very good company keeping me updated although delivery took longer than expected I have now received my order.... ...Mrs Marian Simmonds
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