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I was pleased with the product (it worked) and level of communication later into the buying process but was left disappointed with the sales tactics.
I had chosen MyTub because when I called you gave me a lead time which was shorter than my plumber had stated. We were without a shower and wanted it working as soon as possible. Your product was slightly more expensive, but explaining my situation to your salesman, I had been told that the part would definitely arrive sooner. I therefore made the decision to buy with MyTub.
I was disappointed though as once payment had been taken I was told that the lead time was beyond what my plumber had suggested...so I had paid more for no reason. I appreciate that sometimes delays occur, but I was left with the feeling that MyTub were just tryin...
...Emma Sproat
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Quality courteous service and efficient delivery....
...Clifford Slocombe
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excellent, delivery was on time for an item that could not be found anywhere, your prices are quite reasonable and the update on your order service is accurate. thank you. ...
...Saif Ahmed
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control knobs arrived on time in good order.
Thanks...
...John Lawrence Millar
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Arrived as ordered on the day advised. Very good service and excellent communication throughout....
...Gwen Bayne
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Easy to order on line. Excellent service. Goods arrived promptly and exactly as described....
...Doreen Binnie
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Delivered on time, well packaged to. Thanks. ...
...MR A M GILMOUR
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Excellent services...
...Monwara Dewan
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Really good and received in plenty of time as needed.
Would use again if needed :...
...AFM Ltd
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Very happy with service...
...Stephen Spence
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more reviews... |
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