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spent over 4 hours on tinternet trying to find an obsolete boiler part and "MY TUB" came up with the goods at a reasonable price and kept me informed throughout regarding the order process
many thanks - ian... ...ian inglis
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Very helpful staff. order processing was excellent and the items delivered exactly on schedule. very many thanks
... ...roger appleton
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Excellent service.goods received in a very good condition with nice.packaging
Thank.you again.for.the.great.assistance... ...LAO YUEN NING
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Many thanks for your prompt despatch of the hinges they are perfect. Great service.
Many thanks
Kenton... ...Kenton May
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Good comunication but no dilivery on time.
------------- ------------------------- -------------
Dear Sahid
As this item is made to order from the manufacture, there is no stock kept anywhere and we were unfortunately in the hands of the manufacture to give an accurate lead time.
Sorry for the inconvenience.
Regards
MyTub... ...Sahid Nan
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Overall good service. Quit expensive delivery charge for a small item.... ...Jeremy Shearmur
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My complete order arrived on the day specified. Thank you too for keeping me updated on the progress of that order. Much appreciated. ... ...Peter Button
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Thanks for everything. The service and updates were excellent as was the price and the product was delivered exactly at the time promised.
Well done.... ...Anthony Fineberg
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Fine except for chaos regarding delivey. Slight damage two flanges bent but hopefully this can be rectfied without returning the goods. Reeserve judgement untill installation.... ...Flow Dynamics Ltd
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Thank you for seeking my feedback.
The first time the order was sent out parts were missing. Rather than send me the missing parts (weighing about 200 grammes), you sent an entirely new order in a box which is about 3 feet long and 1.5 feet square. And the courier who delivered it refused to take the old order away.
I am now sitting here with a very large box in my office with a brand new toilet seat in it. I would like to know whether I should dispose of it (rather wasteful) or whether you are going to collect it. Please advise. If you do not tell me what to do, I shall keep it for one more week and will then dispose of it.
As to the product itself, it does not fit the toilet well because the hinges raise the seat too far off the bowl, such that the weight is not distributed arou... ...Robin
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