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Wasted two days waiting for delivery, was lucky the third time. The only thing making me considering buying from this store in the future was the very prompt and helpful customer service. Overall not a good experience....
...Adrian Cruceru
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Parts arrived in good order...
...Stephen bollani
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Excellent product and service. Very good price and fast delivery....
...Andrew Weedon
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I was pleased with all aspects of the service provided. The item was as described on the website and was received on the date specified....
...Andrew Heyes
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We were happy with our online purchasing experience and the items arrived in good time - thank you...
...Sensemaster Ltd
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Very satisfied with the processing of the order and the very competitive price of the goods I purchased. All very efficiently done!...
...Geoff Yeates
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Smooth and easy. Correct item dispatched. Swift delivery. Excellent company and service. I will come back to you guys when needed. Thank you....
...Octavian Galla
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My Tub were very helpful during the ordering process with good and regular updating of information until the goods became available....
...Ian Birrell
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I have been waiting 10 days for a part to be supplied. I asked MyTub how much longer I had to wait and received a vague reply saying possibly next week.. i cant run my business like this, what do you think my customers will say. I wont be ordering again. I don't suppose for one minute these comments will be displayed on My Tub feedback. So that makes me wonder how many other customers leave feedback that is not displayed..
Steve Prior
------------- ---------------------------- Reply to feedback ------------- ------------------------- ----------------
Hi,
I am sorry about this. I have just looked at your order & we are continually asking supply chain for this. These parts sometimes do take a while to come through the system for free delivery. The manufacture do offer an overnig...
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I had an excellent customer experience. When I phoned to find out if the target delivery date was as planned due to me not being available on that specific day, the customer service was very helpful and eventually it was arranged that I could receive delivery of the order on same day as I had I had phoned. Within a few hours the order was delivered. Top marks to everyone!...
...Anthony
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