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I ordered some coals for a gas fire which included delivery, but due to the delicate nature of the coals you would not deliver I dont know why you show something on you web site that you cannot deliver. You then had to re credit me for the delivery cost. The item was then sent to another distributer which I had to collect from.
All this took me numerous phone calls and over a weeks wait I would have been better going straight to the local distributer....
...ken golding
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A little hiccup with the delivery, however it was sorted out within an hour.
Product is exactly what I ordered and at a good price
Thank you and yes I would shop with you again
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...Steve Lomax
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Very prompt service. The only thing there was not an invoice in the box....
...Elizabeth Logan
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Arrived as ordered very satisfied,also good customer helpline,happy to recommend. ...
...john evanson
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Item delivered in a timely fashion and to the schedule advised by your online message service which was useful. Everything is as expected. Thank you....
...bryce wilkinson
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Arrived as ordered on the day advised. Very good service and excellent communication throughout....
...Gwen Bayne
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Good service, fast response to questions and efficient delivery. Thanks....
...Stuart Mackrell
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Purchasing experience as it should be. Good updates, arrived at expected time. Would use again....
...Mr John Fullerton
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Yes I received my goods very good service thanks...
...Sheila Knowles
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Ordered 20th September & money taken immediately. Problems with getting product so not delivered for 2 whole weeks. Good price & good updates given but why not charge when product ships...
...G Reynolds
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