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I have been waiting 10 days for a part to be supplied. I asked MyTub how much longer I had to wait and received a vague reply saying possibly next week.. i cant run my business like this, what do you think my customers will say. I wont be ordering again. I don't suppose for one minute these comments will be displayed on My Tub feedback. So that makes me wonder how many other customers leave feedback that is not displayed..
Steve Prior
------------- ---------------------------- Reply to feedback ------------- ------------------------- ----------------
Hi,
I am sorry about this. I have just looked at your order & we are continually asking supply chain for this. These parts sometimes do take a while to come through the system for free delivery. The manufacture do offer an overnig...
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Goods as described and delivered as promised. Excellent service....
...William Paul Down
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good product and good seller...
...john bennett
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Very pleased with your service; collected Grohe 3000 Shower Valve today without any problem....
...Sheila Bean
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Your 7-10 day delivery was way out,almost had to cancel. Then the
incorrect item was delivered, after a bit of research i found this was down
to City Plumbing who eventually supplied the cistern. Your people very
helpful and most of all kept me informed as to what was happening. Good
communication counts for a lot,no problems with buying from My Tub in the
future....
...T SMITH
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Thank all the staff in admin for there trouble
Have a good wend Trevor...
...Trevor Bates
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Great service. Part arrived promptly and as described. Would highly recommend. Very pleased!...
...Liz Morgan
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Good communications and service....
...Michael Greenwood
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great service and delivered on time, thanks...
...irene acamovic
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Excelent service will shop with them again...
...Stephen Paul James
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more reviews... |
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