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I have been waiting 10 days for a part to be supplied. I asked MyTub how much longer I had to wait and received a vague reply saying possibly next week.. i cant run my business like this, what do you think my customers will say. I wont be ordering again. I don't suppose for one minute these comments will be displayed on My Tub feedback. So that makes me wonder how many other customers leave feedback that is not displayed..
Steve Prior
------------- ---------------------------- Reply to feedback ------------- ------------------------- ----------------
Hi,
I am sorry about this. I have just looked at your order & we are continually asking supply chain for this. These parts sometimes do take a while to come through the system for free delivery. The manufacture do offer an overnig... ....
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Excellent service easy site to navigate and delivered on time.... ...frank whittick
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Excellent service.goods received in a very good condition with nice.packaging
Thank.you again.for.the.great.assistance... ...LAO YUEN NING
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Fanastic service, goods arrived within 24hrs. Many thanks for your efforts.
Regards
Roger... ...Roger Styring
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Goods arrived quickly, in good condition! Communication updating order process very good! First class service, Thankyou!... ...Brian Radbone
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Easy to use website.
Order recieved on advised timescale.
Very good service.... ...John Tobin
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Excellent product and service. Very good price and fast delivery.... ...Andrew Weedon
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Goods due 05 08 2013. In spite of glitches with this order your customer service has been impressive. You have sourced alternative fittings and I have been kept informed of progress.
Thank you. ... ...Jonathan Gardner
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Great service,very good comms & good price.
Will use again with confidence.... ...Mike Lowe Heating Services
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Order was delivered as arranged, pleased with the goods. Very good service. Will be ordering another item again soon!... ...George Robinson
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