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Delivery was on the date requested with all items correct. Excellent service - much better that Bathstore who were supposed to supply other items on the project.... ...David Doyle
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The soap dispenser arrived on the date stated but was slightly defective. I phoned the local supplier and it was replaced the following working day. Excellent service.... ...peter dutton
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Re Delivery.
On the order form I added that the part could be left in a safe place.
Only to be told that it would have to be signed for.
When I emailed on the day asking for an idea of a time, I was told that the delivery was on its way but that you didnt have the drivers itinerary and couldnt give any time.
Eventually, late afternoon, the part arrived.
If Id have known that you had a tie with parts centre I could have picked it up at a branch.
All other companies I deal with deliver to a safe place nominated by me.
I wont say I wouldnt use My Tub again, but I would think twice about it.... ...James Brannigan - James Brannigan
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service was excellent and speedy however charging £14 delivery for a £4.44 part is a bit to much . if it was me to make it an excellent transaction i would of placed in an envelope and posted it... ...Michael Rowlands - Micky Dees
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Prompt service and exactly as required - Thanks.... ...William Gatecliff
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The materials I needed Wavin were for a French drain, and it was very convenient to see the associated parts listed on one page. Response was excellent and so was delivery. Thank you.... ...Vic Warth
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Service could not have been better well done... ...K briault
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Very please with the service and the prompt supply of the goods ordered. Communication and customer care very good.... ...Ann Kingdon
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Efficient and friendly service from the customer services team. Made a hard job very easy as my toilet seat was not standard size.
... ...Kath Hall
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The parts were delivered when promised, all communication prior to delivery was helpful in managing my expectations.
Parts appear to be correct, though not yet fitted.
Would recommend MyTub to others.
Regards,
David... ...D A Grace
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