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My order was fulfilled on the date originally advised. But of course when I placed the order I didnt expect to have to wait 2 weeks for the item to arrive. I think I should have been warned beforehand about the probable delay. One thing I must comment on though is the excellent system of communication after the order was placed....
...Mr David John Fallon
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Excellent Communications and delivery, first class web site and great customer service support.
many Thanks
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...Brian Wesson
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Product is fine, only issue was address on label was a neighbours 12 not 10 so delivery was delayed. Invoice address was correct. ...
...Steven Dodd
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Brilliant service; quick, cheap, professional. Would recommend mytub to anyone.
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...Stephen
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Excellent service from ordering to delivery. Cant comment on product yet, as not fitted, but looks fine....
...BRIDGET GRAVES
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Product was exactly as described and dispatched speedily...
...Tessa Yates
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| Thanks for excellent sales service and quick return of phone call with good advice and info. Website easy to use and good service.
Will use again.
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...Martin McBride
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Very good choice of products, at competitive prices, and a relatively easy-to-use website. It would be helpful if stock availability, and lead-times, were displayed in real time for all products on the website, rather than having to make an availability inquiry.
Other than that, very satisfied with your service!...
...Mrs M P Cudworth
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Very quick delivery and well packaged. Thank you...
...Murray Sinclair
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Having waited in all day I received a phone call from the carrier stating that you had sent 1 by 1 unit instead of 1 by 4 pack of water filters. Is this correct. They also state that delivery will be some time tomorrow. Apart from this problem it has been a pleasure dealing with you. I appreciate being kept informed as to order updates
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Hi Peter
I apologise for the mix up in the delivery I have contacted the branch and they assure me your order has been re-ordered. The manufacturer in error thought there was only item on your order and so only sent us one filter. The branch say they sent the one item to yourself until the others came into stock. However the 4 items have been reordered and as ...
...Peter D Allum
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