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Nice web site easy to find the exact tap I wanted at a good price. Contacted me with update on delivery date. Goods arrived on time. Thank you My Tub...
...Geoffrey Field
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Many thanks for a swift delivery. Excellent service....
...Jerry Dunlop
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Good products
Good service
However cost of postage and packaging i.e..
Placed in a plastic bag, excessive....
...stephen Lusher
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Thank you for your very prompt attention to my order and for the immediate refund of postage as I am having the parts delivered to my local agent. A very good and efficient process entirely.
Thank you....
...Jean Hatton
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Products were good,
Delivery was extremely poor.
Was kept aware, but only after chasing Delivery Delay...
...Adrian Stevens - Adrian Stevens Plumbing
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Excellent service. Quickly acknowledged & dispatched the order. Would definiitely use the service again....
...Mrs Alison Chaddock
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MyTub have gone way beyond the extra mile in fulfilling my order after items went missing in the post. Even though the problem was not of their making, the customer service team have been second to none and they stayed fully focused on my order until all issues were resolved and for this they have my gratitude.
In general, I found MyTub very easy to deal with and the whole experience for me was positive as they provide an excellent level of service, quality components and very keen prices.
Ordering was very easy through the desktop website and although I did not have need to use the mobile version, I have no reason to think that there would be any issues....
...Paul Anthony
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Excellent service and quality product delivered....
...Clive Munnings
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Good service...
...Michael Crowther
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The product arrived promptly and was as described.
My one complaint is the packaging that was used. For the single support tube of about 12mm x 150mm, it arrived in a box that was about 300mm x 200 x 200, packed with another folded box, inflated plastic packing and was inside a padded envelope. All that was required was the padded envelope with a stiffener inside to stop the tube getting broken. In these days of trying to reduce packaging, this went totally the opposite way...
...Mark Fisher
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