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i recently made an order with you it was ment to cost nothing foe postage and then i recived a phone call from a courier sercice called streamline and it ended up costing me an extra fifteen pound postage what is that all about . not impresed .
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Hello Mr Adamson
I am sorry but you should have been informed of the charge just after your order came through so you could have made an informed desicion. We only deliver free to the main land and this charge would have been unavoideable. Sorry again for the way this took place I am investigating who this came about.
Regards
Steve Marshall... ...keithadamson
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order placed wednesday night, arrived friday morning, exellent service, correct item, spot on service. ... ...mike chmiel plumbing services
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Service was impeccable - could not ask for a better service.
The item I wanted was organised when I wanted it and it was available for collection locally saving me any delivery charges.
Your staff took the trouble to find the item and arrange for the collection locally.
Bathroom and kitchen works are complete now but if you sell televisions please let me know!!
Regards... ...peter balls allenbuild.co.uk
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The website was easy to navigate, quickly finding what I wanted. The rest of the process was smooth. The grab rail arrived within a few days of purchasing it.... ...John Mellon
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Best price on the net for my item with fast, free delivery. Will definitely use again and recommend to others. ... ...ELIZABETH COSTFORD
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Very happy with the prompt service.... ...JEREMY TONKIN - RWC
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This was an absolutely fantastic company to deal with,customer service was fantastic as was ease of communication, will definitely shop again!!! ... ...Sheen
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EXCELLENT SERVICE. PICKED THE ITEM UP IN IPSWICH WITH NO HITCHES. THANKS... ...LEE NORFOLK
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Ordering was good but the delivery took 20 days due to carrier probs and poor packaging resulting in damage. All sorted out and communication was good.
Thanks,... ...Stuart Whitfield
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Most impressed with your customer service. I was immediately informed of the anticipated delivery date and regularly updated. Item arrived safely on the expected day. Many thanks - I only wish other companies were as good... ...Brian Farrell
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