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A great on-line purchase experience excellent service with excellent communications.... ...Mark Line
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Great service, delayed delivery but I was kept informed at every point. Product as described on the website.... ...Frank Alden - ArcusFM
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Great service, only place with the parts I needed, postage was a bit high but delivery was prompt and communication was excellent ... ...John Birkett
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Quick delivery and excellent quality product and value for money
... ...Jan Biscoe
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Order went through smoothly and product was delivered promptly in good condition. Packaging provided good level of protection.... ...Edward Andrew Wyatt
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Very competitive pricing compaed with what I was able to find on the high street or in Bath stores on the internet. Equal I suspect to trade prices. Quality delivery service and on time. Very good ta!!!!!!!!... ...Malcolm Roper-Moore
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Thank you for the opportunity to comment on my order.
The people I have dealt with and the actual products are fine but the overall service I have received is the most chaotic of any internet order I have ever made!
To cut a long story short, a large number of e mails led to my order being delivered on 3rd September - or so I thought!
2 of the 3 items were actually delivered with no mention of the third.
After more e mails, delivery was arranged for pm today 7th September. Just to add insult to injury, The missing item was delivered at 11:20am and it was only by chance I arrived as the van was about to leave.
To sum up, my straightforward order took a stack of e mails, a lot of time arranging various people to wait in to receive it and eventually a bit of luck to complete it!
Overa... ...David Morris
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Good customer service, package arrived on time nice and quick with good communication Product as described thank you... ...J Ryan
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Speedy delivery, item as ordered, no problems whatsoever, thank you. Great looking tap.... ...Graham Jones
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I have fitted the part you sent me and now my fridge is working perfectly, thankyou.... ...neil biggadike
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