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Excellent service, kept me regularly informed of order status & order delivered on stated day
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...karen brogan
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Initial customer service was excellent. However despite placing the order at 9am on a Thursday and getting a confirmed delivery date of the Friday the branch that held the part somehow managed to neglect to send it either on the Thursday or Friday. If I hadnt chased the delivery Im not sure whether it would ever have been sent at all! However Jeanette in customer service did everything she could to sort out the error and we eventually received the part on the Tuesday afternoon. I asked if there was anything that could be done on the postage and they refunded it in full. Overall great telephone service but massively let down by the branchs performance....
...Jo Martin
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item arrived as specified, good service, would recommend...
...Mrs Eileen Hague
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Competative price, timely delivery
Customer service on a previous order also very friendly and helpful.
Many thanks...
...David West - Elco Building Services
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happy with the service ...
...alex samborek - samborek plumbing and heating
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The service was very good 4star thanks. ...
...Darlington - BESC
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Good service. Product arrived before time, which I requested. This in turn allowed us to complete the job on time. Thank you....
...Westcountry Maintenance Services Ltd
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good communication, but delivery times are excessively long for no real reason.
prices quoted are excellent, although an automatic option for collect at store....without having to 1st pay p&p, then get a refund should be offered.
overall very pleased but if I required a part urgently, I would look elsewhere....
...Lee Headington
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I was very pleased with the quick and efficient way in which my order with Mytub was processed. Many thanks....
... c wilson
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I would recommend this business without reserve, a very good and helpful service which is all one can ask for....
...Charles Young
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