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Great communications and service from all concerned. Easy to navigate through the website to find the parts needed.... ...David Parker
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Very helpful service with useful updates. Able to source difficult to find products.... ...Carbennan Cars
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Great service, wrong item was delivered by their supplier, but when i called i was assured it would be sorted out as soon as possible.........the item was collected and replaced with the correct one the same day. Many thanks... ...Sue Rushton
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Arrived earlier than expected but better than late. In good condition and colour. Very pleased.... ...Mrs V Harris
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Thank you for seeking my feedback.
The first time the order was sent out parts were missing. Rather than send me the missing parts (weighing about 200 grammes), you sent an entirely new order in a box which is about 3 feet long and 1.5 feet square. And the courier who delivered it refused to take the old order away.
I am now sitting here with a very large box in my office with a brand new toilet seat in it. I would like to know whether I should dispose of it (rather wasteful) or whether you are going to collect it. Please advise. If you do not tell me what to do, I shall keep it for one more week and will then dispose of it.
As to the product itself, it does not fit the toilet well because the hinges raise the seat too far off the bowl, such that the weight is not distributed arou... ...Robin
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Thanks for the order completion. The valve arrived at my sons exactly as promised. Now I just have to instal it!... ...James Dewar
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The boiler flue adaptor is exactly what is required to fix the flue problem as soon as the plumber gets round to it.... ...James Orrey
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Excellent Service and Delivery.
Thanks
Peter Jowett... ...ASQUITH BUTLER LTD
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Easy to use web site and prompt delivery. Will use again... ...Sandra Coxell
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Faulty item sent out first time but the speed with which a replacement was sent was staggering. I missed delivery of it the first time because it came so fast. Excellent service from a company that obviously values its customers. Well done.... ...Graham Wright
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