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Very helpful, very quick delivery and exactly as described. THank you very much excellent customer service....
...Linda Hodder
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Delivery was not as stated and when I rang to mention the item had not been delivered, I was was simply told I would receive a future email. This isnt good customer service. I rang you and hence Ii would expect a phone call back with email confirmation of when I could expect the item delivered. ...
...Steve May
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Fast delivery of item. Not too impressed with this analyser and needed to return as faulty.
The process of getting in touch with Mytub is a bit convoluted but after one ignored email and then a phone call I was directed to email through 'My Account' This was not obvious but once sussed out led to a quick exchange and a returns form. Unfortunately you are expected to pay returns postage which on this item amounted to over £3 as it had to be recorded.
Not sure how long a replacement will take.
All in all its a bit of a pain when the item needs returning but on customer service they have been polite and helpful....
...Bernard Adams
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Very good service thank you ...
...David Hill
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Items fitted my fire perfectly. Would c.ertainly use myTub again if needed...
...Alexander Beveridge Cunningham
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My Tub managed to locate my discontinued taps, where others had failed - and they were delivered earlier than expected...
...Adrian Bates
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Very good service and stock...
...Jim scott - J L Scott building services Ltd
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Thanks for very prompt service, would certainly buy from you again....
...Ms lynn waring
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very goodservice, and client very pleased with the boiler. thanks she now has a nice warm house again....
...june chalmers
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The solar S1 arrived as advised thanks....
...P.R. Engineering
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