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Found the service from mytub first class,
Thanks very much, will certainly use again :...
...Adrian Robinson - A
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Excellent price and exception service. Thank you...
...ANTHONY TILEY
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An excellent service with local contact to agree delivery time--all at a reasonable price...
...Lawrence Weaver
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The kit arrived about a week after I ordered it. It was complete and fault free. I saved about £ 20 compared to competition....
...Environmental Heating Sol ltd
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Fast delivery of item. Not too impressed with this analyser and needed to return as faulty.
The process of getting in touch with Mytub is a bit convoluted but after one ignored email and then a phone call I was directed to email through 'My Account' This was not obvious but once sussed out led to a quick exchange and a returns form. Unfortunately you are expected to pay returns postage which on this item amounted to over £3 as it had to be recorded.
Not sure how long a replacement will take.
All in all its a bit of a pain when the item needs returning but on customer service they have been polite and helpful....
...Bernard Adams
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The goods were delivered safely nice and early this morning, bang on schedule. Great service from all involved, thank you....
...A F Leader
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Goods received in good time, thanks....
...Raymond Marshall
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I cannot fault the My Tub service and would recommend it to anyone. This is my second order and I was pleased with the way a slight hiccup was dealt with in regard to non-delivery at the confirmed date due to sickness at the delivery company. On querying the non-delivery through your portal, the issue was promptly pursued and a revised date given.
I feel perhaps the wording in the online catalogue could be a little clearer in regard to alternative andor compatible products e.g in regard to my last order Alcona toilet suite under AR1145, under notes you have AR1148 alternative with horizontal as opposed to bottom outlet , AR2342 compatible cistern, AR7815 compatible seat. That said, I did manage to order exactly what I wanted.
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...Robert Culley
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order received complete and on time with your usual efficiency. thank you ...
...peter richardson
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All good, Little slow in arriving, but the pandemic is slowing most things down! ...
...Ruaridh Macleod - Boiler Services Forfar
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more reviews... |
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