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Could not fault the service!... ...Richard CastleSmith
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My order was dealt with very professionally and in a timely manner. I was kept fully informed of progress and order status throughout. Would not hesitate in recommending MyTub and would use again... ...Simon Shields
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Second time I have ordered from you. There is always someone available to take a phone call with any queries and your emails kept me up to date with delivery details. Will recommend you to friends and family.... ...Mrs J Wyatt
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Cant fault the prices or the customer service. Kept informed of my order progress the whole time. Very helpful also when I had to return some goods. 1010.... ...Andrew Williams
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Excellent Service. Thank you... ...Kevin Lester
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We have received the toilet seat but it has some blemishes in the moulding of the seat... ...Trevor Harvey
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Good service, Very fast delivery, Thank you... ...Xtrac ltd
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Very Happy - the product arrived the day it was meant to, and although we werent home, they came back with no fuss and redelivered.
... ...Glen Keller
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Rachel
As requested, Im confirming that we have collected our order.
Thank you for your very efficient service.... ...Robert Hodgson
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Thank you for seeking my feedback.
The first time the order was sent out parts were missing. Rather than send me the missing parts (weighing about 200 grammes), you sent an entirely new order in a box which is about 3 feet long and 1.5 feet square. And the courier who delivered it refused to take the old order away.
I am now sitting here with a very large box in my office with a brand new toilet seat in it. I would like to know whether I should dispose of it (rather wasteful) or whether you are going to collect it. Please advise. If you do not tell me what to do, I shall keep it for one more week and will then dispose of it.
As to the product itself, it does not fit the toilet well because the hinges raise the seat too far off the bowl, such that the weight is not distributed arou... ...Robin
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