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After ordering a toilet seat that was not for a standard sized toilet bowl that didnt fit. Your customer service was exceptional. A new seat was sent out and the other one picked up for me very quickly. It is so good nowadays to get help and advice that is needed. Well done!
Although in no way your fault, I think next time I might be better changing my toilet so a standard seat will fit, rather than replacing a seat at £92.
Once again many thanks for your help!
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...Sandra McCrindle
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Excellent service. Arrived in time and no damage to coals. Did not think I would find company to supply goods as fire no longer available.
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...Janet Doohan
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Excellent, helpful service every time.......
...Design and Technology Services Ltd
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Very good!...
...EPD Singapore Services Pte. Ltd.
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I was looking for an old fashioned brass bib tap without a threaded spout. Never thought I was going to locate one. Eventually found a part number for one and searched on line. Mytub was up there on the few sites providing results, went to their site, bought it and it arrived exactly when Mytub said it would. Its now fitted and weve just had a cup of tea with the water from it. Job done! Thanks Mytub. Ill definitely be using you again....
...Chris Mitchell
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On the phone, the respondent was not up to speed, but said to email, which was prompt and accurate....
...Ed Sirett - Make Do
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I found your staff to be friendly, and were extremely helpful, but thought that the P&P was a bit on the expensive side....
...michael shearing
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I will be completely honest ,i found the ordering and the delivery prety good ,but i found that the communication i received from a lady called christine was brilliant ,the item i ordered was not in stock when it should have been ,and i received messages, informing me of what was going on and when to expect my delivery.
all other companies i usually deal with leave you guessing when your delivery is due .to me communication is everything,how con you plan something when you have no idea where your parts are . ...
...david shorter
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Many thanks for a swift delivery. Excellent service....
...Jerry Dunlop
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Thanks for great service from Christine who kept us informed. Swift delivery service from UPS and quality parts & price....
...d collison
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