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Arrived in excellent time with very good communication. Delivery charge was expensive for such a small item....
...Mr Clifford Hart
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Easy to use website and fantastic customer service. 10 out of 10...
...Olga joven
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excellent service once we actually got to speak to a customer service agent....
...Peter Jones - Peter Jones Electrical Installations
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Great service from the human team, it was really knowledgeable, prompt and helpful….I wouldn’t, however have needed that help if the website had been more detailed and the search feature more user friendly. E.g. If 5-210 Straight Biava Multirail Brackets had:-
a Had a picture
b Explained how many were in the pack
c Described what colour they were
d Acted as the mother page for all their brackets
e The search function were more Google like – if you put Bavia, Bravia or similar into the search no suggestions are forthcoming.
Is there a process in place that improves the website to eliminate the need for each enquiry after the human team have dealt with it
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...A Randall
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Very pleased with service...
...Michael Claydon
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Delivered on confirmed date,every thing o.k. ...
...A.Flint
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Great customer service. Helped locate a part we needed.
Easy to order. Fast delivery.
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...Appleby Park hotel
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Hi
Service: Excellent, I was kept informed of delivery dates, and item arrived early on the day specified.
Product: This was a replacement part for a bolier timer. The picture on your site was the same as the original, but the one sent to me was different. I assumed it was a more recent part, and as it was the same size and had same connections, I have fitted and it works fine. So not an issue at all but might be worth mentioning this on the site, and changing the picture.
Desktop website was easy to use....
...Martin Vince
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very good service. The diver phoned when almost arrving for delivery. A ver good system !...
...susan brown
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thank you for your service the items came on time thank you...
...alex whitaker
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more reviews... |
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