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I have received great service from several people of this compnay, all patient clear and very very helpful, as I am a women have no knowledge in unvented cylinders things were explained to me clearly without being annoyd by the number of times I had to call or email, and for that reason I purchased my cylinder from them because I know I can get a good service... ...Rona Barreto
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On the one hand, the purchasing experience online ordering payment was fine, and the communication through the various stages trying to get a delivery date, clarifying delivery address, following up when deliveries failed to occur was very good.
However, the great let-down was the fulfilment of the order:
1 It was most disappointing, in this day and age, that a delivery date could not have been advised at the time of ordering. Most firms seem to have reasonable certainty and visibility as regards their supply chains.
2 It was also disappointing that this delivery date turned out to be TEN days after the day that the order had been placed these days, for anything other than bespoke items such as cars and furniture, its rare to have to wait longer than 3-4 working days.
3 It was even ... ...Adrian Brown
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I have ordered another toilet from this company, took a while to come as the pan came first and the cistern came later but it was worth the wait and everything was well packaged, I will defiantly use this company again.... ...Micheal Jones
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Shower part arrived on the day My Tub quoted, works fine, good to have hot water again.... ...Nick Cumming
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Item delivered in good condition on the day that was forecast... ...John A McBean
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thank you for your service
b.r
laurence zehut... ...LAURENCE ZEHUT - Z.MAMAN LTD
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Fantastic price, fantastic Web site, continuous communication on status of order and fast delivery. Would highly recommend this company.... ...Gary Towers
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Great service, thanks... ...paul humphreys
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A good service all round, thank you... ...Patrick Jacob
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Competitive pricing and painless ordering process.
Incorrect item delivered by supplier but this was resolved fairly efficiently.
Thank you. ... ...Steve
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