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Your customer service was 1st rate. after trying to resolve the problem with my order I was refunded for the item .
I wish to thank Deborah for her patience and help in resolving the problem....
...Mrs Avril Thomas
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Thank you for the service that exceeded expectations, especially when your staff contacted me by telephone to advise that the part was obsolete, but then they went the extra mile to search and source the item from another suppliers old stock.
True customer service.
Thanks, I will be back....
...Philip Shaw
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Easy to order good communication vie email updates on progress of the order and delivery spot on no problems all what more can I ask for thanks...
...Roger Beeken
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Excellent service 1010 always kept well informed.Even refunded postage as the item was delivered to my local supplier due to its fragile nature....
...colin moore
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no issues -...
...KEN ROBERTS - HOYA LENS UK LTD
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Dear "mytub":
I have received my package today. Im very happy about the service and attention I have received. I want to thanks specilly to Christine, Jeannette, Rachel and Deborah. They help me a lot, when choosing the product according to my requeriments and when buying it, also with the packaged traking.
The shipping was faster than expected according to the distance. Great service.
Thank you.
Regards,
Agustina...
...Agustina Ivana Bubich
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My order was delivered on time as promised, Price first class. Thanks....
...D Borman
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Everyone I dealt with was extremely helpful and efficient. Steve Marshall particularly. I had been let down by another company so I tried myTub. The bath I wanted was out of stock at the manufacturer but Steve suggested a replacement. I placed my order on Thursday. I needed the bath by the Monday and it turned up the next day, Friday!! Admittedly the bath suggested was quite a bit more expensive but time was of the essence. Thank you again for such good service. ...
...John Trafford-Owen
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tap arrived on time. fitted it this weekend works a treat thanks...
...stephen gilbert
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As described. Delivered on time when stated. Great Service. Will use again...
...Michael Leonard
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