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Hi guys - the part arrived in good order, but the packaging could have been better. It arrived in a card-board box with the part placed in the bottom and the padding piled on top. It would have been better to put some padding into the box first - then the part - then the padding to sandwich it between the padding. However it seems to have arrived in good condition.... ...Richard Burke
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All good - no problems. Correct part, good price and delivery, whats not to like... ...Arthur Dalton
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Everything worked without problems, thank you.... ...Arnald Grabulosa - Dept. Quimica Inorganica UB
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Simple to order online.My order arrived safely and on the date notified. No issues at all.Very good service,thank you.... ...Thomas Francis Glennon
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Filter took a while to be delivered and I had to modify it a little to fit my attachment. Good price and efficient paperwork
thanks... ...Roger Lawson
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I was really concerned when your email gave the delivery date of by 31111. As the part was needed immediately I rang your customer services department on 211011 and this was looked into. I was pleasantly surprised to be told that the part was on its way and would be with methat day which it was. Now fitted and working perfectly. Was pleased with service but would be better if the email gave the correct delivery date to avoid my panic. Thanks. ... ...Mrs Claire Harrison
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Although my order was delayed, there was communication throughout. Customers do not get annoyed because a delivery has been delayed. Most people are reasonable enough to understand that things sometimes happen which are beyond the companys control. What customers find annoying is when the company cannot be bothered to keep them informed.
I was fully informed on progress practically on a daily basis and the item was actually delivered 6 days earlier than estimated. I am happy and particularly impressed with the level of customer service.... ...Miss Aigoro
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Excellant service!!... ...Karen Sykes
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Took 3 weeks to deliver. To be fair, communications were good, but for an online seller claiming that items were in stock and delivery in 2-3 days, the overall service was pretty poor. Under the circumstances, i would have expected more of an apology or discount off next order - otherwise i might as well go to my local plumbing centre next time.... ...Mr Christopher R Henry
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Easy to order and delivered efficiently... ...Matthew Jones - CHRES Ltd
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