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Straight forward ordering on website.
Fast delivery, goods well packaged.
Good product.
Will use again.
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...George Carmichael - Turner and Price Ltd
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We had an issue with a faulty part, i contacted MyTub and the replacement parts were with us the next day, Excellent service no quibles...
...Martin Gillard Vigo Limited
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Thank you for exceptional service, part arrived practically before i ordered it.
Thank you Jeanette and other members of staff for your help....
...Ivor Thomas
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Thank you for the opportunity to comment on my order.
The people I have dealt with and the actual products are fine but the overall service I have received is the most chaotic of any internet order I have ever made!
To cut a long story short, a large number of e mails led to my order being delivered on 3rd September - or so I thought!
2 of the 3 items were actually delivered with no mention of the third.
After more e mails, delivery was arranged for pm today 7th September. Just to add insult to injury, The missing item was delivered at 11:20am and it was only by chance I arrived as the van was about to leave.
To sum up, my straightforward order took a stack of e mails, a lot of time arranging various people to wait in to receive it and eventually a bit of luck to complete it!
Overa...
...David Morris
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My order arrived exactly when I was told it would and was excellent value for money compared with other sites. I had a slight panic when I received the delivery because I didnt think the item I had ordered Twford toilet seat would fit the toilet bowl but the customer service team where very calm and understanding when I telephoned. In fact the seat fitted perfectly and was exactly as described on the web site. ...
...Lorraine Young
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Took some time to get the product but this turned out not to be the fault of My Tub. This item is now out of manufacture but they still managed to find one so well done My Tub. Once it was located and in stock they gave me a delivery date and kept to it.
No complaints on any level of system, product or service.
Walter Anderson...
...walter anderson
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Good service and communication... Very helpful....
...Charles Batt
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Thanks to you all. Fantastic service !
My cabinet arrived exactly as stated but had an obvius manufacturing fault. You went out of your way to resolve the problem and kept me updated with progress.
Everything was done so as not to inconvenience me.
I really don't see how you could improve on your Customer Service.
It's been a pleasure doing business with you.
I shall definitely be back....
...Mrs Lorraine Lovell
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Easy to navigate website desktop version, Wide range of products, Great Service, Good Prices, Fast Delivery, top marks, will use you again and recommend you!...
...Didar Bhamrah
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more than pleased with service kept me up to date all the way, would not hesitate to shop again...
...grahame mcdonald
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