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Excellent service, delivered as promised. Very happy.... ...Ali Akademir
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Helpful website made it easy to locate correct replacement part. Picture of part made it even easier. Delivery of part was next day even though order was after 1.00pm. 10 out of 10 for accuracey and speed of service. Will definately use again. ... ...Scolton Country Cottages
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Thank you for my delivery it arrived at Plumb base in Cardiff and has been picked up. Very fast and efficent service... ...Wendy Moore
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What can I say, I got what I ordered in good time. Many Thanks.... ...Mr Dean Woodward
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Excellent communication, very quick delivery. Very happy to recommend and would use again.... ...Janice Cleland
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Thank you for seeking my feedback.
The first time the order was sent out parts were missing. Rather than send me the missing parts (weighing about 200 grammes), you sent an entirely new order in a box which is about 3 feet long and 1.5 feet square. And the courier who delivered it refused to take the old order away.
I am now sitting here with a very large box in my office with a brand new toilet seat in it. I would like to know whether I should dispose of it (rather wasteful) or whether you are going to collect it. Please advise. If you do not tell me what to do, I shall keep it for one more week and will then dispose of it.
As to the product itself, it does not fit the toilet well because the hinges raise the seat too far off the bowl, such that the weight is not distributed arou... ...Robin
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Thank you. I had got my order but you dispatched it with one day delay! ... ...Ryszard Wojcicki - RW Building and Maintenance
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I spoke to a very helpful lady while I was ordering a part through your web site this afternoon. She helped me through the ordering process and I also enquired about next day delivery. Unfortunately I was too late to achieve the next day deadline, but this lady did all she could to see if this could be achieved for me.
Many Thanks for her efforts.
Regards... ...Alan Muggeridge
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Service was very good
and I was kept informed of delivery updates.
Though I think they where let down by
there suppliers ... ...Ronald Shore-Marston
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I have been very impressed by the service that I have received from MyTub. They have been very responsive and have kept me fully up-to-date with the progress of my order. ... ...Andrew Skelton
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