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Disappointing delivery. After having had the delivery date altered, the date was finally confirmed but it was not delivered. Christine went out of her way to resolve the problem and keep me informed about the progress, which I appreciate. In the end, and with Christines help, I had to go to the carrier and collect the order. Not ideal I would say, and it seems like your carrier let you down. Other than that I was satisfied with the process....
...C CUTLER
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Item arrived quickly and very pleased and would most certainly order from My Tub again....
...lee richards
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sophie your sales advisor could not have been more helpful and is a credit to your company. many thanks.
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...moira
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Good prices but chaotic delivery. First one item had to be substituted and then another was out of stock despite being initially in stock.That was out of an order of only 3 items. All took many days.
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...E Chasee
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Great service, kept fully informed....
...Anthony Willis
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Good service, and while there was a delay in supplying all the items I was kept fully informed of the progress of the order. You even sent the order in two deliveries as one item was outstanding. You couldnt have done any more. Thanks...
...barry cox
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Excellent service and excellent price - well done!...
...Terrence Wheatcroft
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Goods arrived promptly, for which thank you. kind regards, Anne Wolf....
...Gillian Wolf
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Excellent Customer Service and prompt delivery of an obsolete part which. mytub managed to locate. Thanks - boiler up and running again....
...Matt Clancy
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My Tub were very helpful in identifying and sourcing the part that I needed for our shower. I sent them photos, which they forwarded to the manufacturer and quickly came back to me to let me know what part was required. The part was sent through and arrived on the specified date. It has since been fitted and works a treat. Thank you My Tub and Laurie who did the investigation work....
...Janet
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