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First time I have used mytub and not a good start.
Was informed Item would be delivered on 2nd Nov, item not received on 2nd or 3rd and after a phone call by me was delivered on the 4th
Regards
Stuart malone
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Dear Mr Malone
Sorry for the delay, we confirm the delivery with the branch the day or two before it is to be delivered to you. If the branch say it is to be delivered we have no knowledge of that action not taking place, till you inform us.
Sorry for any inconvenience, I can assure you whilst errors are impossible to eradicate 99% of deliveries take place without a hitch.
Regards
MyTub
...
...Stuart Malone
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I dont normally reply to requests for feedback BUT this time I was so impressed with service I had to send some positive feedback. You managed to supply items that I could not find elsewhere, there was a constant stream of status updates so I knew exactly what was happening. One part of the order was on a longish lead time and you despatched the rest of the order immediately and managed to improve the lead time of the remainder. The outstanding order was delivered exactly when you said it would be. This is delighting the customer service - brilliant!...
...David Smailes
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Competitive and efficient. Will certainly consider using you again and would recommend you....
...Mr John Ashmore
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Thank you so much for the quick delivery. good service....
...Hayley Pugh - Supermarket Alliance Ltd
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Brilliant service, quick and efficient. Would recommend as its 1st class!! Thank you....
...brushmakers
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Although the Cartridge was expensive , but could not get the same anywhere else, had too buy it, but the time it took to receive it was very acceptable. Have not fitted it yet but I am sure it will be fine. I probably could have got a nrew tap cheaper but buying the cartridge saves all the hassle. Would us MyTub again....
...Cameron Campbell
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A really efficient service locating a hard to find component. Good communications and fast delivery....
...Allen Hardman
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Very pleased with your service; collected Grohe 3000 Shower Valve today without any problem....
...Sheila Bean
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Everything good but the bag was a rather big for the contents....
...Paul Drakes
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Very good service
Bend over backwards for there customers
Thank you...
...simon chambers - SDC Plumbing
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more reviews... |
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