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Hep20 product good - as expected - morning delivery was great - six day lead time from order was one day ever expectation - online support was fantastic ... ...marcus Payne - Ecogas Boiler Services
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easy to use website, good service, kept me informed of every stage of the delivery.... ...Daniel Carr
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Communication was excellent giving me updates however I was given two delivery dates that were not fullfilled and I had to ring up every time to ask for confirmation of delivery. I eventually received the goods on the 3rd proposed delivery date.... ...Hitachi Automotive Systems Ltd
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Thank you my order was dealt with and received quickly,excellent service.... ...ALBERT COUNSELL
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Excellent service with plenty of emails to keep you in the loop regards what you purchased.... ...Robert Edge
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very good communication with fast response to all E mails sort problem very quickly with no fuss, would use again and recommend to friends ... ...les green
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I ordered spare parts for a gas fire. A problem arose with part of the order, but this was dealt with by the company and I will happily do business with them again. Thank you.... ...David Jackson
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The wording Does not have an automatic price update please enquire really means the price quoted on the page is meaningless. I checked the stock on the system and received an email saying the item is in stock. The system allowed me to order and pay at the price shown but I was then emailed and asked if I really wanted this colour and if so the price was 50% higher because it was a special order!
As far as Im concerned I was offered goods for a price, I accepted that offer and paid that price and then was told the price is significantly higher. I dont consider this to be good practice and recommend the wording be reviewed.
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Hello
This is a very valid point and one which will get addressed thanks. Price on application may be needed to preven... ...Susannah Leyden
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First class service but very surprised to receive the item in its normal factory box with no packaging to protect it... ...John kingston - J Kingston electrical engineers
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Thank you for a fast and reliable service, could not fault them at all .would but from them again.................
... ...Charles Smith
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