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I placed my order for a basin and brackets on Thursday, 30 Nov 2011. Correspondence from Christine kept me informed of the estimated delivery date and on Friday 02 Dec 2011 Christine gave me the confirmed delivery date of Monday 05 Dec 2011.
The basin and brackets were not delivered on the confirmed delivery date of Monday, 05 Dec 2011. When I emailed to let My Tub know, Jeannette responded promptly and professionally. The basin was damaged and another one put on order to be delivered to me on Wednesday 07 Dec 2011.
This was delivered this afternoon which completes my order and I am satisfied with how everything was handled.
If I need any other bathroom or kitchen supplies in the future, I would not hesitate to purchase them from My Tub again.
Thank you.
Debbie Warner... ...Debbie Warner
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The usual prompt response, keen price, and excellent delivery service with very helpful driver.... ...Ms S E Ellis
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Very quick delivery. Unfortunately the light cover is too tight to get off even with this tool. However I can see that it will do the job under normal conditions.... ...Richard Higgs
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The brushes arrived next morning. Exceptionally quick service. Well done.... ...G A SMITH
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This is the second time I have purchased through Mytub, and I have to say the service is excellent. There was a slight delay with the order, as it was an older part, so had to be requested from one of their branches, nevertheless, I received an email everyday with and update and dispatch details, and then a follow up to ensure I had received it. I will definitely use Mytub again, and would recommend them to anyone. Additionally, the item I ordered was expensive, however, Mytub was also the cheapest site to order from. 5 stars!... ...Derek Davies
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Received replacement gas fire coals on day expected. First class service. Thank you.... ...Ann Vickery
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Hi! I have received the item as expected. Is is aleady installed in my heating system and works fine so far.
Thank you very much!
Maksims Arhipvos... ...Maksims Arhipovs
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Order arrived in good order and E-Mail communications were good throughout. The courier was conscienscious and contected me before delivery. Only slight complaint would be that it took over a week from order to delivery.... ...Peerless Engineering Limited
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A big Thank you, for the excellent service your staff have provided.
The continuous progress updates regarding the purchase of my Eden Valour stove have been appreciated, along with prompt delivery.
Once again thank you.
Best wishes
... ...Tracey Edwards-hope.
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Hello Team,
I collected my ordered items from PTS, just around the corner from where I live. Your service has been extremely efficient and reliable. I really appreciate the care that your staff took to identify a way that I could get the items and the courtesy with which they notified me. I have been kept regularly updated on the progress of the order and availablility of the items for collection.
I will certainly use your service again if I have other similar requirements. Many thanks,
Yours sincerely,
D. Morris... ...Debra Morris
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