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When order was placed there was no communication from yourselves regarding that one of the items was out of stock and would take at least 4 weeks to get . I only found out from my local plumbers merchant who you tried to place the order with Once I had then emailed youselves a member of your staff think her name was Karen contacted me and once I explained the situation that I needed it the following week , went away and managed to source the item for me. Was very impressed with how the problem was dealt withand items were delivered when promised , but think the webpage product listings should be clearer on delivery times with these sort of items.
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...Petes Property Services
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Excellent service. Will use again. They sourced a difficult part to find and delivered it within a few days. 5 stars 🙂...
...Marc McLean - PlumbRite
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Excellent turnaround time - ordered Monday night, received Wednesday morning. Plenty of communication about delivery ETA. Delivered on time. And the product prices were far better than anywhere else I could find on the internet. Many thanks....
...Andrew Moore
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Speedy delivery, good prices and a good product range too... Cant ask for much more. All around good service. Thanks....
...Duncan Bamford
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Quick despatch, easy website to use, good comms and great value ...
...Amanda Butcher
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Special order part received as promised. Well done will use you again.
L j newman plumbing and heating...
...L J Newman
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Items arrived to time and as described...
...P J Plumbing
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The services and shopping experience with MyTub from ordering to
delivery were 1st class...
...ian boyd
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Great. Item arrived as promised, item as described & cheaper than elsewhere. Very pleased....
...Barry Coleman
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Received in two deliveries very quickly after ordering.
Unfortunately on unpacking the items, the 600x800 Elite is damaged on both the upper and lower sides. As the damage is through the paint to the metal in two places, the item will start to rust very quickly given it is to be fitted in a shower room. The packing was not marked so the damage had to have been from the factory.
Could you arrange for this item to be replaced and the damaged item to be collected at the same time
Otherwise I was happy with delivery and price.
many thanks
Gary Taylor...
...G Taylor
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