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Great service from the human team, it was really knowledgeable, prompt and helpful….I wouldn’t, however have needed that help if the website had been more detailed and the search feature more user friendly. E.g. If 5-210 Straight Biava Multirail Brackets had:-
a Had a picture
b Explained how many were in the pack
c Described what colour they were
d Acted as the mother page for all their brackets
e The search function were more Google like – if you put Bavia, Bravia or similar into the search no suggestions are forthcoming.
Is there a process in place that improves the website to eliminate the need for each enquiry after the human team have dealt with it
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...A Randall
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Very satisfied, good service, product delivered on time.
Your initial estimate for delivery was a little optimistic 5 days not 2 to 3.
Overall quite happy....
...David Johnstone
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Everything great with immediate response due to my e-mail asking where it was, probably down to xmas period...
...barry ferguson
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Good quick delivery
Email enquiries responded to quite quickly too!...
...Paul Felgate
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Very pleased with the service, price and quick delivery....
...Jessica Cobban
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Great service. Delivered as expected on time. Very nice replacement unit. Thank you...
...victor weatherly
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Excellent service
Quick with a response to a problem
Will definitely recommend to family friends...
...Di Evans
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Thanks for sorting my order. Advertising the parts at a price you couldnt deliver at caused a delay on our job. And sadly a lot of the parts were damaged, which wasnt your fault, but compounded our delays issues on getting this job finished. ...
...Clive Prew
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received in good order and on time...
...Brown Cow Brewery
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very goodservice, and client very pleased with the boiler. thanks she now has a nice warm house again....
...june chalmers
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