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Very happy to find the parts for my tap I have been hunting for a while. Regular updates on the status of my order and swift delivery too. Great to do business with.... ...Vitor Ferreira
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Great service, friendly, helpful and quick.... ...John McQueen
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Really great customer service - we changed our minds about the bath model and they were only too happy to accommodate. Staff were polite and efficient at all times. Thank you.... ...Emma West
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Significant stock issues leading to late delivery and delays to my build. Very unsatisfactory.
Also, the need to send emails via your web interface is annoying if you are not at a computer trying to do it from blackberry.
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Hello
The goods you ordered are specialist commercial and not a common item. I also see there where 3 items to your order but only one was stock checked which maybe the result in your disappointment, I am sorry you have been inconvenienced.
Our notes system logs you in and takes you to where you reply from a one click link in the email.
Regards
MyTub
... ...Nicholas Farhi
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Excellent service as always. Even when things are not straightforward communication was good and the the system worked very well. Well done MyTub!... ...Robert McNamara
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All products I needed were available on the website. Easy to order and prompt delivery of goods. Very good price. Overall I am very happy with the service and I would definitely recommend My Tub to others. ... ...Lucy Giles-Townsend
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Goods now confirmed received at our forwarders, as scheduled. Many thanks for updates received. Best regards Josie ... ...Josie Hobson - NSG Exports Ltd
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Although my order was delayed, there was communication throughout. Customers do not get annoyed because a delivery has been delayed. Most people are reasonable enough to understand that things sometimes happen which are beyond the companys control. What customers find annoying is when the company cannot be bothered to keep them informed.
I was fully informed on progress practically on a daily basis and the item was actually delivered 6 days earlier than estimated. I am happy and particularly impressed with the level of customer service.... ...Miss Aigoro
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Order arrived on the day stated. Good service.... ...Andrew Smith
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Great service. Part arrived promptly and as described. Would highly recommend. Very pleased!... ...Liz Morgan
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