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Initial customer service was excellent. However despite placing the order at 9am on a Thursday and getting a confirmed delivery date of the Friday the branch that held the part somehow managed to neglect to send it either on the Thursday or Friday. If I hadnt chased the delivery Im not sure whether it would ever have been sent at all! However Jeanette in customer service did everything she could to sort out the error and we eventually received the part on the Tuesday afternoon. I asked if there was anything that could be done on the postage and they refunded it in full. Overall great telephone service but massively let down by the branchs performance....
...Jo Martin
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My above order duly received and correct, with many thanks. Will no doubt be ordering online again sometime. Dave T.....
...David Tourle
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control knobs arrived on time in good order.
Thanks...
...John Lawrence Millar
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great srvice once again promt delivery...
...ivan mcdowell
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Received exactly that which was ordered, pity about the long delivery.
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...Tom Murray
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Yours was one of very few companies offering the pump I wanted, and the only company offering the Pegler isolating valves in 28mm. I have bookmarked you because of the comprehensive nature of your list.
That the valves were a little slow in arriving was no surprise given their apparent rarity and that caused no hold-up in any case.
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...PeterRobins
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Hello, I was 100% satisfied with the service of MyTub. This is the second time I have purchased an item from MyTub and customer service is great, delivery is on time and the product is as described. Thanks very much!...
...Miss Danielle A Johnson
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Excellent service.
Many thanks,
John....
...JOHN BOWERS
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Good prompt service, very well priced as well cheaper than prices quoted by local suppliers...
...Steve Greenland - Seaforth Services Ltd.
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order came within a few days ,no hassle,no problems.
Very satisfied with their service...
...Mr A Sgattoni
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