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When I couldnt find exactly what I wanted on the site, I contacted your staff by phone, who were extremely helpful and pleasant. They arranged for the parts I needed and put a special item on the site so that I could purchase what i needed.
excellent service - thank you ...
...Barry Robins
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No problems with this transaction. The boiler was delivered on the date stated.
I will use mytub again if the need arises.
Many thanks
George Swift...
...George Swift
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Excellent communication from the team and found the product I needed to complete the job in my bathroom. Definitely recommend using this company....
...Patricia McCarter
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Delivered on time well packaged, many thanks...
...NNL
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I dont normally reply to requests for feedback BUT this time I was so impressed with service I had to send some positive feedback. You managed to supply items that I could not find elsewhere, there was a constant stream of status updates so I knew exactly what was happening. One part of the order was on a longish lead time and you despatched the rest of the order immediately and managed to improve the lead time of the remainder. The outstanding order was delivered exactly when you said it would be. This is delighting the customer service - brilliant!...
...David Smailes
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Ordering process very straight forward, kept informed of the status of my order and delivery. I am a returning customer and again very please with the service. Excellent!...
...BDP
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Excellant service, received item that I ordered in earlier than expected delivery.
Item recieved as described on web page & brand new.
Great experience with very helpful staff too.
Many thanks.
KK...
...KK
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Product received and fulfilled all expectations.
Excellent help and service all round....
...Ronald Elliott
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you need to improve your delivery times. Had to wait a month, just not good enough. ...
...Chittaranjan Pillai
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Well, had there not been a small hiccup I would not have discovered how helpful are your Customer Service staff [Jeanette, Rachel & Christine]. They kept in touch so I had no anxiety about what was happening and they managed to get me an equivalant item at a better price, delivered promptly. I cant comment on the quality of the new Taps - they have yet to be fitted.
Thank you. DM...
...David McLeod
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