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On the phone, the respondent was not up to speed, but said to email, which was prompt and accurate....
...Ed Sirett - Make Do
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Thank you for speedy processing & delivery of my order. Good communication from the supplier. I would certainly use your services again. ...
...ian whitchurch
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Excellent service. Will recommend you to family and friends. Thank you....
...Karen Harkis
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While Id consider buying off you again, I was disappointed that the order price quoted was not the final price charged due to what I considered rather high shipping costs.
It also took some time from placing the initial order to actually getting it. The part could probably have been sent by standard royal mail for a fraction of the cost and I would have received it just as quickly.
My only advice to improve your online business would be to investigate mail and shipping options in an effort to reduce costs to the purchaser. Just ringing a courier is never going to be the most cost effective method.
Your customer service was good and the ladies were very pleasant and responsive....
...Conor Donnelly
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Had great difficulty sourcing a small waste drainage joint needed to complete a refurb bathroom and My Tub had one and organised a UPS delivery which came 2 days later so job could be finished. For such a cheap part cost I was most grateful that My Tub were prepared to supply this part to me. Thank you for your service, it was much appreciated....
...Linda Crook
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Ordered 3 bottle gulley plugs that weren’t in stock but I knew about, was kept uptodate of when my order was to be delivered and it was exactly on time , would use My Tub again for parts, well pleased with them ...
...John - Bethel
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Very efficient delivery and notifications of transit. Thanks...
...Nigel Appleby
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excellent service, valves delivered next day as promised---will use again...
...peter west
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Ordered the spare part for the gas boiler on Tuesday it arrived Wednesday - couldn't ask better than that! Thanks.
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...Margaret Milner
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Thank you for the speedy delivery of exactly what i wanted, I ordered it online on Sunday and by Wednesday it was successfully installed - Great service...
...Mrs Debra Petty
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more reviews... |
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