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Took 3 weeks to deliver. To be fair, communications were good, but for an online seller claiming that items were in stock and delivery in 2-3 days, the overall service was pretty poor. Under the circumstances, i would have expected more of an apology or discount off next order - otherwise i might as well go to my local plumbing centre next time....
...Mr Christopher R Henry
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Box was delivered on specified date. Box was damaged but contents seem fine. Good service, thank you...
...Christine Redshaw
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Very pleased with the service provided. Thanks...
...Mr Harvey G Foster
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The heating elements i ordered unfortunately took 10 days more than the 3 weeks delivery promised and that was at a critical time due to the cold weather period in the New Year. But I was pleased with the price and the assistance when I rang was helpful....
...Simon Marriott
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Put simply, outstanding.
Special order of imperial sized radiator, on a 5 week lead time, delivered within 3 days of placing order.
Thank you...
...MR TIMOTHY WILLIAMS
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had a good look around internet , yours was the best price and postage , you have to shoparound and well done mytube you got my order and manythanks ...
...christopher tomczak
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Service excellent, wwas kept informed of progress. Product delivered at time stated. Product delivered undamaged. Useful feature on web site: estimated delivery date and it was correctly estimated....
...Peter Hughes
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Tremendous product and great service....
...Sean Ramsden
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Im happy to say you have provided me with an excellent service in sourcing the boiler part i needed. Two other companies had advised the part was obsolete, despite it being listed on their websites and taking payments. Im still waiting for a refund from the second company 5 days later! I phoned My Tub who checked while i was on the phone to confirm they could get the part and consequently it was with me in two days....
...George Paparestis
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The Customer service agents at My Tub were very friendly and helpful. I was glad to received prompt responses to my questions and requests. Thank you for your help!...
...Marine Construction Management
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