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I have only good to say about the execution of my order. I was kept informed of how my order was progressing, it was delivered within a few days of ordering, and was delivered the on the date I was told and within the time scale on the day. The young lady on the telephone when I first enquired was very helpful and the young man who delivered it was very polite and carried the parcel, which was a sink and quite heavy, into the house. Thank you to all concerned and I would not hesitate to use My Tub again....
...Beryl Reddington
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All my order arrived very quickly and as listed. shows that there is good internet companys out there.
would definitely use again the next time i need more items.
thanks Matt.. ...
...Matt Coward
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Very quick delivery.
I like the fact I was able to track the consignment on the courier site....
...chris meiklejohn
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My Tub experienced difficulties in sourcing one item on my order although it was advertised as being stocked on their website. However, I was kept informed at all times of progress in tracking it down and, where estimated times for fulfilment of the order were exceeded, an explanation and revised eta was always forthcoming unprompted. Excellent communications meant that this is a firm I would deal with again without hesitation...
...Jonathan Mosse Renovations
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great service ,kept informed about delivery would use again...
...ALAN M KIRTLEY
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Great service from the human team, it was really knowledgeable, prompt and helpful….I wouldn’t, however have needed that help if the website had been more detailed and the search feature more user friendly. E.g. If 5-210 Straight Biava Multirail Brackets had:-
a Had a picture
b Explained how many were in the pack
c Described what colour they were
d Acted as the mother page for all their brackets
e The search function were more Google like – if you put Bavia, Bravia or similar into the search no suggestions are forthcoming.
Is there a process in place that improves the website to eliminate the need for each enquiry after the human team have dealt with it
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...A Randall
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Very efficient service with prompt delivery....
...R Bramley
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great service will use again...
...roy lingard - R.N.Lingard elect ltd
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Collected last item today. Very helpful in enabling early collection of sink before last weekend....
...Colin McGilp
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First class service. Speedy, value for money,would & will use again and again.
Many many thanks. Phil...
...Phil Matthews
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