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My Tub managed to locate my discontinued taps, where others had failed - and they were delivered earlier than expected...
...Adrian Bates
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Initial customer service was excellent. However despite placing the order at 9am on a Thursday and getting a confirmed delivery date of the Friday the branch that held the part somehow managed to neglect to send it either on the Thursday or Friday. If I hadnt chased the delivery Im not sure whether it would ever have been sent at all! However Jeanette in customer service did everything she could to sort out the error and we eventually received the part on the Tuesday afternoon. I asked if there was anything that could be done on the postage and they refunded it in full. Overall great telephone service but massively let down by the branchs performance....
...Jo Martin
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Excellent service, well packaged and as described. Great communications throughout. Will definitely use mytub again and recommend to others.
Many thanks...
...Robert Dunderdale
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Great service provided! and changed my order which i made a mistake on, without any problems! Thank you very much!...
...PHILIP WILKINSON
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Thank you for your assistance...
...Clifford Birmingham
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Ordered at night delivered following morning, cant get better than that.
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...Arthur Mason
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Very good service. No complaints whatsoever. Item delivered in perfect condition very quickly as notified. Thanks....
...GaryJones
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Will never use you again i need those parts
To complete a job rhis week ended up with them Friday afternoon at 17.00
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...Richard Oakes
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What an amazing service. I ordered two soft close loo seats, I was given a courtesy call to check I’d ordered the correct one. The toilet seats were subsequently dispatched and arrived the next day.
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...Chris Askew
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The part arrived the day after ordering and I fitted it without any problem. I was very happy with your service and have no complaints at all.
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...Wayne Hinton
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