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review - product is excellent.
Service...product chosen was out of stock, we were emailed a replacement which was very nice as it saved us having to search for one. However got stiffed paying an extra £9 for quicker delivery which never happened...so not remotely impressed about that!
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...Cara Charlesworth
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I dont normally reply to requests for feedback BUT this time I was so impressed with service I had to send some positive feedback. You managed to supply items that I could not find elsewhere, there was a constant stream of status updates so I knew exactly what was happening. One part of the order was on a longish lead time and you despatched the rest of the order immediately and managed to improve the lead time of the remainder. The outstanding order was delivered exactly when you said it would be. This is delighting the customer service - brilliant!...
...David Smailes
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Quick, efficient and pleasant staff both in sales and dilivery staff, will certainly recommend this company...
...Elizabeth rodgerson
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Very good service and price ,I have told all my friends how good MY TUB is,i will be using you again Regards R Walsh....
...Richard Walshe - Richards fittings
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Easy to find the item I needed on line at a good price.
Parcel arrived safely within the time slot advised.
Many Thanks...
...Dr Lilian Potter
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Very good!...
...EPD Singapore Services Pte. Ltd.
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Required replacement aerators for Magiglo open basket gas fire. This company had them in stock at a reasonable price in comparison to other firms. Ordered and was impressed by the customer care with continually update e mails on progress of the order. Delivery was personally carried out by the company and not by courier or post office which meant that the delicate fragile aerators had not been thrown about in transit. Good to see that in this day and age that a company still had Customer care at heart....
...Michael Fellows
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VERRY GOOD SERVICE IN ALL, I GOT WHAT I ASKED FOR IN GOOD TIME...
...Ibis Shepherds Bush
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Would be happy to use again and recommend to colleagues....
...Alec Pearson
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Good service. Completely satisfied....
...Peter Ellis
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