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Very prompt and efficient.Fire now operational again. Part no. on the paperwork would havwe been useful for future reference. Thank you....
...Alan Chamberlain
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Correct item delivered on-time,now fitted and service restored.A pleasure dealing with your Company....
...Vic Worley
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the water heater arrived yesterday with major parts missing the metal casing is scratched and dented - the box that it arrived in was very battered and looked like it had been opened and resealed. rang mytub straight away and was told that I would be sent a returns label to return the damaged goods, but I do hope a replacement water heater is also on its way.
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Hello
We are very sorry for any inconvenience, a new unit is being sent out today to you.
Regards
MyTub
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...langley grammar school
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Excellent Service and Delivery.
Thanks
Peter Jowett...
...ASQUITH BUTLER LTD
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Delivered promptly, not well protected but carried indoors: look OK, but lid not yet removed. Thank you....
...Mr Chris Stacey
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Competative price, timely delivery
Customer service on a previous order also very friendly and helpful.
Many thanks...
...David West - Elco Building Services
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Excellent service, thank you...
...Lo Presti Castrenze - LP climaservice
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I was pleased with the product (it worked) and level of communication later into the buying process but was left disappointed with the sales tactics.
I had chosen MyTub because when I called you gave me a lead time which was shorter than my plumber had stated. We were without a shower and wanted it working as soon as possible. Your product was slightly more expensive, but explaining my situation to your salesman, I had been told that the part would definitely arrive sooner. I therefore made the decision to buy with MyTub.
I was disappointed though as once payment had been taken I was told that the lead time was beyond what my plumber had suggested...so I had paid more for no reason. I appreciate that sometimes delays occur, but I was left with the feeling that MyTub were just tryin...
...Emma Sproat
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Delivery was received on the stated day.
Both customer service and delivery reflected a professional service, I would certainly use the company again !...
...Dennis Underwood
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Brilliant and helpful customer service, kept informed all the way through the ordering, delivery and dispatch process. item arrived on the due date and has now been fitted and christened!!! Thank you so much....
...mrs brenda brett
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