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It was my first time, buying an item from MyTub. I was very pleased with the efficiency with which the order was handled and the speed with which the item was delivered....
...Samuel Marsden
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thanks so much! part arrived today, thanks for sticking with me and searching high and low for this! many thanks again love jim x ...
...James Randell
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good service, quick to reply to messages, only suggestion is that the boxes are clearly labelled for the attention of a person and not a company and therefore not getting misplaced
but other wise a good service will use again
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...HomeServe
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Brilliant service. Located a part that 3 other sites didnt have in stock, after I paid for them!
Will be my first port of call next time....
...Joe Leone
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Good communication and delivery time Would definitely use again. ...
...james
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Wanting part for old trianco coal boiler. Not only did you get this part but the price was very reasonable and the delivery was excellent very quick!!!
great company...
...Terry Eagleton
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I'm happy to give you feedback as requested, here goes...
Order process - spot on, very helpful lady at the 'my tub' end made the initial purchase very simple
Order delivery - complete disaster, I rang 'my tub' to enquire after the delivery as the confirmed delivery date had been missed. Jeanette was surprosed to hear this as you had confirmation of signed delivery.
I followed through with a call to the Kettering Plumb centre who also said it had been delivered - all very good but it had been delivered to the wrong address !
The plumb centre driver had delivered the item to Kettering hospital , obtained a signature and closed the job down. If I had not placed an enquiry call the whole thing would have been left as a complete purchase/delivery
The chaps at the plumb cent...
...Andrew Henderson
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Not delivered on time, as for some reason item left off van.
However, customer services dealt with it quickly and efficiently, calling me back to keep me updated. Item was then delivered the next day....
...Matthew Lewis
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Goods delivered two days early.
And as precisely ordered.
Well done....
...Tony Gamble
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Hi Jeannette,
Thanks very much. I wish all companies would offer the same service as you do.
I will order the item tomorrow.
Regards
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...Dave Curtis
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