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Order arrived within stated time - Good service!...
...Dave Sanders - Dartington Crystal Torrington Ltd
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Fast delivery of item. Not too impressed with this analyser and needed to return as faulty.
The process of getting in touch with Mytub is a bit convoluted but after one ignored email and then a phone call I was directed to email through 'My Account' This was not obvious but once sussed out led to a quick exchange and a returns form. Unfortunately you are expected to pay returns postage which on this item amounted to over £3 as it had to be recorded.
Not sure how long a replacement will take.
All in all its a bit of a pain when the item needs returning but on customer service they have been polite and helpful....
...Bernard Adams
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Not delivered on time, as for some reason item left off van.
However, customer services dealt with it quickly and efficiently, calling me back to keep me updated. Item was then delivered the next day....
...Matthew Lewis
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Very good service. My only suggestion would be to give some idea of delivery time - even just morning or afternoon would be a help....
...David Martin
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Parts arrived in good time. Excellent service....
...Liam Cross - Trinity College Dublin
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Excellent service with good communication about delivery date. Will deal with again happily ...
...David Lucken
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Prompt service & delivery, very pleased with product good value/well made....
...Jacqueline Douglas
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Excellent product. Works well with my old Stoves Cooker. Good price, but I thought delivery was a bit high at £5.99 for something which is very light.
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...Syed Razzaq
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my TUB service was easy , fast , and I was always kept up to date . Excellent .
Thanks
John McDougall...
...John McDougall - Safehinge
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Helpful website made it easy to locate correct replacement part. Picture of part made it even easier. Delivery of part was next day even though order was after 1.00pm. 10 out of 10 for accuracey and speed of service. Will definately use again. ...
...Scolton Country Cottages
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