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Very pleased with the service,quick and prompt response, delivery was excellent, no complaints, would definitely recommend ... ...Peter foster
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Excellent service thank you... ...John Underhill
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Great prices,great communication,fast delivery..brilliant service-Thank You... ...Stephen James
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Thank you for the fast and efficient service I have received ,part fitted and in operation again ... ...Andrew russen - Beesmart dry cleaners
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Product and price excellent, however the delivery was slower than expected but this maybe due to christmas postal services.... ...Steve Harris
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Order received now. All good, but cant believe how long it took to arrive. Customer service was excellent though.... ...Colin Crow
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I was very impressed with the efficient way my enquiry was was dealt with and how quick my order was progressed.
The email communication was excellent, i cant thank the staff enough especially supplying me with the gas boiler part I required as I was let down my three sites who said they could supply the part.
Thanks again Mytub.... ...Malcolm Little
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Very good service but I did not receive all I need for my gas fire. I thought I had ordered a complete set of replacement coals but I only have the loose coals and no fitted coals for front, back and sides of fire. Do I need another order no. for these The fire is on the front of a Baxi back boiler no. 0579299 described by gas engineer as 9 plus years old. I have recently moved into house. Thank you in anticipation of your help, Bruce Powell.... ...REV. B. POWELL
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Excellent service.
Many thanks.
... ...Mr P J Webb
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On the one hand, the purchasing experience online ordering payment was fine, and the communication through the various stages trying to get a delivery date, clarifying delivery address, following up when deliveries failed to occur was very good.
However, the great let-down was the fulfilment of the order:
1 It was most disappointing, in this day and age, that a delivery date could not have been advised at the time of ordering. Most firms seem to have reasonable certainty and visibility as regards their supply chains.
2 It was also disappointing that this delivery date turned out to be TEN days after the day that the order had been placed these days, for anything other than bespoke items such as cars and furniture, its rare to have to wait longer than 3-4 working days.
3 It was even ... ...Adrian Brown
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