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Everything went very OK but delivery. I placed the order and made the payment on December 23rd, 2010, with a kind request for special care since it was kind of an emergency.
I received a message advising that delivery was CONFIRMED (not estimated) on DEC 30th (refer to my order), but actual delivery took finally place on JAN 7th.
You may agree that £25.20 fee for 15 days to cross the channel (I live in Paris) is difficult to accept for me especially during such a cold winter :-(
I certainly will not renew the experience, although you have good products at very competitive prices because one can not afford to wait for 15 days to have his heater fixed during winter time....
...Raymond TOPIN
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Special order delivered when promised great service thanks...
...Steve Reid
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Excellent service. Kept fully-informed throughout.
Thank you.
Regards - John Carter...
...John Carter
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Excellent service as usual - order delivered promptly, on specified date and by very helpful driver....
...Ms S E Ellis
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Excellent and fast service as always. Thanks....
...GaryJones
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Easy site to navigate.Good range of products. Very helpful staff, quick to answer queries. Definitely recommended. ...
...David S. Williams
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very helpful and excellent service...
...Andrew Halpin
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Many thanks for great service. Other suppliers quoted 5 to 7 days delivery for the gas valve, MyTub had the part delivery in 24 hours. Christine was an absolute star in facilitating the parts supply. So glad I found you on-line...
...Paul
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All delivered as promised. thank you...
...DAVID TARBARD
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Many thanks once again,superb service ,parts delivered on time.
Nice to deal with a good team of people who care....
...Moordown Gas Services
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