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Everything went very OK but delivery. I placed the order and made the payment on December 23rd, 2010, with a kind request for special care since it was kind of an emergency.
I received a message advising that delivery was CONFIRMED (not estimated) on DEC 30th (refer to my order), but actual delivery took finally place on JAN 7th.
You may agree that £25.20 fee for 15 days to cross the channel (I live in Paris) is difficult to accept for me especially during such a cold winter :-(
I certainly will not renew the experience, although you have good products at very competitive prices because one can not afford to wait for 15 days to have his heater fixed during winter time....
...Raymond TOPIN
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Excellent service,
Excellent Commumication.
Would consider purchasing again.
Thank you...
...Ivan Humpage
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I ordered a toilet cistern which arrived promptly but I had selected the wrong item. When I called for help to get the right item, Steve was extremely helpful and patient in getting me the correct one. Many thanks!...
...Colin Payne
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Processing of order very good , however still awaiting goods...
...Alun bassett Jones
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The part did arrive a little later than expected but the members of staff i dealt with, Christine and Rachel kept me updated were very helpful and polite. ...
...GASFLOW PLUMBING AND HEATING
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Items fitted my fire perfectly. Would c.ertainly use myTub again if needed...
...Alexander Beveridge Cunningham
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Great service, after wrong part sent it was replaced within 24hrs.
Thank you...
...Nick Mooney
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Could not fault the service!...
...Richard CastleSmith
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Amazing speed of delivery, shame all companys cant do the same. Well done!! Thank you...
...Steve Russell
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My order of a gas fire radiant was dealt with promptly. I was also kept informed about the progress of the order....
...Gordon Fullerton
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more reviews... |
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