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I have found your service well below par and your customer service terrible. The lack of awareness of where items are or when they are being delivered, no reply to repeated calls and miscommunication within your company have lead to me to cancel the entire order to days ago, and today Wolseley called to deliver items on Monday. I have communicated with too many different people and their seems to be a lack of ownership, knowledge and customer service.
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...Sol Goodall
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Great service and polite staff but very very slow delivery...
...Colin Hook Property Improvements
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Very good, you kept me informed of changed delivery date and the programmer arrived on the day stated.
Many thanks...
...R S Botham
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I was really pleased with the service. My order was processed and delivered quickly. I will definitely use MyTub again in the future. ...
...Nick Cox
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Good communication,quick delivery and good value, just the service we are all looking for...
...Terence Falcus
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Delayed in dispatch due to not being in stock as it is an obscure item. Good communications throughout and item delivered by date advised. Excellent service....
...Lawrence Jeffs
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I ordered an Astracast sink on Monday evening and it was delivered Friday morning. Im happy with that turnaround time, however the sink didnt have a waste kit with it. Now that I search your site I find it for around £5, but would have to pay £12 to get it delivered. The waste kit page for WK0285 has a link to an Astracast pdf spec where I can see exactly which sinks come with a waste kit included, and for those that dont, the corresponding waste kit code to order. If that same pdf link was on the web page for SX0843SX sink that I ordered, then I would have worked this out and ordered the waste kit too. Or, as with other sites, it would be useful to have a related products link, as I cant imagine there are many people that want to buy a sink without its associated waste kit. Now although...
...Melinda Irwin
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Although you initially only sent half the number of items presumably because of stock levels it was appreciated you sent these earlier rather than all later. Good price as well. Thanks! ...
...Mrs A J Rippingale
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order recieved very pleased...
...mr j a j mann
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Competitive price and very prompt delivery.
Very pleased with the whole deal...
...Roy Broomfield
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