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We placed this order on 3 December but did not receive the goods finally until the third week in February. The delay seemed to be largely due to the manufacturer (Twyfords).
However, it was not evident from your website or during the ordering process that these goods were not in stock. Neither was the likelihood of such a lengthy delay in delivery made clear.
I feel this kind of issue ought to be highlighted to potential purchasers in some way....
...Barry Elder
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goods received okay, I shall order from you again.
Merry Christmas
Mr Wells....
...Kenneth Wells
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All seemed to go very well until the delivery didnt turn up on the promised day. I chased it and Customer Service was very helpful and the basin turned up a working-day late, so all was well in the end.
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...John Pearson
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excellent, prompt service will definitely use this company again...
...Aphro McCullough
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Thank you very much for your help in getting the right shower door and delivered quickly. Your flexibility was great and the status communications were excellent....
...Paul Rainey
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Excellent service. Helpful staff. Prompt despatch. Fragile item well packed and arrived undamaged. Many thanks....
...Henry Duncan
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Thanks for great service, prompt delivery, good quality products. A very pleasant experience of shopping at MyTub, will be recommending to friends.
Thanks,
Maria
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...Maria Vasilyeva
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Very impressed with service. Competitive price. After ordering timescale was quoted as a week, after ringing, this time was able to be improved on and get it in time for thw weekend I needed it for. Would definately use again....
...Mrs Tracey Hardaker
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Excellent service.
Thanks. ...
...Craig Williams
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Order was delivered on time and I was accurately kept informed....
...Barrs Hill School
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more reviews... |
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